Return Policy

If you are not satisfied with your purchase, United Cabinets accepts returns under the following conditions:

• • All returns must be pre-authorized by United Cabinets. To request authorization, please email: claim@unitedcabinetsmiami.com.
  • Once items are returned, our warehouse inspector will review the condition and submit a return/exchange form to sales manager for approval.
  • Returns must be received within 14 days of the original delivery or pickup date.
  • The original delivery or freight charges are non-refundable, and customers are responsible for all arranging and covering all return shipping cost.
  • Returned items must be factory sealed, unused, in their original packaging, and in resalable condition to avoid a restocking fee.
  • A 25% restocking fee applies to all returned products that have been opened but remain in their original packaging. Store credit will be issued for all approved returns. 
  • Non-returnable items include:
    • Customized or special-order products
    • Assembled, installed, or modified cabinets
    • Clearance or final sale items
    • Glass doors
  • Returns will not be processed for items that are incomplete, damaged, or missing parts.
    
    

United Cabinets reserves the right to refuse returns based on inspection results.